Privacy policy

At Bee Seen Trading, we respect your privacy and are committed to protecting your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable UAE consumer protection regulations. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://beeseen-store.com.

1. Information We Collect

We collect information that helps us provide a seamless shopping experience:

  • Identity Data: First name, last name, username, and password.

  • Contact Data: Delivery address, email address, and phone number.

  • Financial Data: Payment card details (processed securely via encrypted third-party gateways; we do not store full card numbers).

  • Transaction Data: Details about payments and products you have purchased.

2. How We Use Your Data

We process your data based on your explicit consent or for the performance of a contract (delivering your order):

To process and deliver your orders.

  • To manage your account and provide customer support.

  • To comply with UAE legal obligations (e.g., tax and accounting).
3. Data Sharing and Third Parties

We do not sell your data. We only share information with:

  • Logistics Partners: To deliver your purchases within the UAE.

  • Payment Processors: To securely handle transactions.

  • International Service Providers: Some of our tech partners (like Bee Sell Markets or Google) may store data on servers outside the UAE. We ensure these transfers are protected by standard contractual clauses as required by the PDPL.

4. Your Rights Under UAE Law

As a resident of the UAE, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request that we correct any inaccurate information.

  • Right to Erasure (Right to be Forgotten): Request that we delete your data when it is no longer needed.

  • Right to Withdraw Consent: You can opt-out of marketing or data processing at any time.

  • Right to Stop Processing: You can object to automated decision-making or profiling.
5. Data Security

We implement industry-standard technical and organizational security measures (including SSL encryption) to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In the event of a data breach, we will notify the UAE Data Office and affected individuals as required by law.

6. Data Retention

We keep your data only as long as necessary to fulfill your orders and meet UAE legal requirements (typically 5 years for financial records).

7. Contact Us

For any questions regarding this policy or to exercise your rights, please contact our Data Protection representative:

  • Email: info@beeseen-store.com
  • Physical Address: AL BARSHA FIRST BUILDING, Al Barsha First, OFFICE-532, Dubai, UAE
  • Trade License Number: 1348205